FAQs and Troubleshooting

A curated list of the most commonly asked questions by Task customers

20 articles in this collection
Written by Mohd Sameer, Steve Walker, and Matt Rickard

Accounts

Setting up a paid subscription

How to upgrade to a paid account

Written by Matt Rickard
Updated over a week ago

How to change your email address

How to update your email to a different one via the mobile app or desktop

Written by Steve Walker
Updated over a week ago

Projects

How do I archive a project?

Written by Mohd Sameer
Updated over a week ago

What are Taskers, Verifiers and Project Owners?

Written by Matt Rickard
Updated over a week ago

Where do I create projects? On the website or the mobile app

Written by Steve Walker
Updated over a week ago

Why can I not join an invite only project

What to do if you stumble upon an invite only project you'd like to join

Written by Steve Walker
Updated over a week ago

Parallel vs Sequential projects

What is the difference between these projects types

Written by Steve Walker
Updated over a week ago

What to do if Facebook auto-posting stops working

How to deal with posting problems to your Facebook pages

Written by Steve Walker
Updated over a week ago

What to do if Twitter auto-posting stops working

How to deal with posting problems to your Twitter pages

Written by Steve Walker
Updated over a week ago

Tasks

What is a "task"

How do we define a task and what does it mean?

Written by Steve Walker
Updated over a week ago

How to set the order of tasks (and categories)

Written by Mohd Sameer
Updated over a week ago

Points vs Tokens

How do points and tokens differ

Written by Steve Walker
Updated over a week ago

Why do i have zero tasks?

Nothing to do? This will explain why.

Written by Steve Walker
Updated over a week ago

Funding & donations

How much does Task charge Funders?

Transparency around how Task charges fees to Funders - optional "tips" to support the Task platform

Written by Steve Walker
Updated over a week ago

Tokens and blockchain

What tokens do you support?

Written by Steve Walker
Updated over a week ago

Why do some automated payments not work

Pending payments are appearing with auto-pay enabled

Written by Mohd Sameer
Updated over a week ago

Tokens have not arrived

You have sent token payments but the recipient has not received them

Written by Steve Walker
Updated over a week ago

Redeeming rewards

What wallet address to use for rewards?

You are creating a redeem option in exchange for tokens but aren't sure where to send the tokens

Written by Steve Walker
Updated over a week ago

Mobile apps

Mobile beta testers

Instructions to our beta community

Written by Steve Walker
Updated over a week ago

Wallets

Why do I have to reset my wallet?

Written by Steve Walker
Updated over a week ago