FAQs and Troubleshooting

A curated list of the most commonly asked questions by Task customers

21 articles in this collection
Written by Mohd Sameer, Steve Walker, and Matt Rickard

Accounts

Managing your subscription

Upgrading to paid accounts for more features

Written by Matt Rickard
Updated over a week ago

How to change your email address

How to update your email to a different one via the mobile app or desktop

Written by Steve Walker
Updated over a week ago

Projects

How do I archive a project?

Written by Mohd Sameer
Updated over a week ago

What are Taskers, Verifiers and Project Owners?

Written by Matt Rickard
Updated over a week ago

Where do I create projects? On the website or the mobile app

Written by Steve Walker
Updated over a week ago

Why can I not join an invite only project

What to do if you stumble upon an invite only project you'd like to join

Written by Steve Walker
Updated over a week ago

Parallel vs Sequential projects

What is the difference between these projects types

Written by Steve Walker
Updated over a week ago

What to do if Facebook auto-posting stops working

How to deal with posting problems to your Facebook pages

Written by Steve Walker
Updated over a week ago

What to do if Twitter auto-posting stops working

How to deal with posting problems to your Twitter pages

Written by Steve Walker
Updated over a week ago

Tasks

What is a "task"

How do we define a task and what does it mean?

Written by Steve Walker
Updated over a week ago

How to set the order of tasks (and categories)

Written by Mohd Sameer
Updated over a week ago

Points vs Tokens

How do points and tokens differ

Written by Steve Walker
Updated over a week ago

Why do i have zero tasks?

Nothing to do? This will explain why.

Written by Steve Walker
Updated over a week ago

Funding & donations

How much does Task charge Funders?

Transparency around how Task charges fees to Funders - optional "tips" to support the Task platform

Written by Steve Walker
Updated over a week ago

Tokens and blockchain

What tokens do you support?

Written by Steve Walker
Updated over a week ago

Why do some automated payments not work

Pending payments are appearing with auto-pay enabled

Written by Mohd Sameer
Updated over a week ago

Tokens have not arrived

You have sent token payments but the recipient has not received them

Written by Steve Walker
Updated over a week ago

Redeeming rewards

What wallet address to use for rewards?

You are creating a redeem option in exchange for tokens but aren't sure where to send the tokens

Written by Steve Walker
Updated over a week ago

Mobile apps

Resolving location warnings

For when you can't complete Task due to lack of location access

Written by Steve Walker
Updated over a week ago

Mobile beta testers

Instructions to our beta community

Written by Steve Walker
Updated over a week ago

Wallets

Why do I have to reset my wallet?

Written by Steve Walker
Updated over a week ago