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FAQs and Troubleshooting
FAQs and Troubleshooting
A curated list of the most commonly asked questions by Task customers
21 articles in this collection
Written by
Mohd Sameer,
Steve Walker,
and
Matt Rickard
Accounts
Managing your subscription
Upgrading to paid accounts for more features
Written by
Matt Rickard
Updated over a week ago
How to change your email address
How to update your email to a different one via the mobile app or desktop
Written by
Steve Walker
Updated over a week ago
Projects
How do I archive a project?
Written by
Mohd Sameer
Updated over a week ago
What are Taskers, Verifiers and Project Owners?
Written by
Matt Rickard
Updated over a week ago
Where do I create projects? On the website or the mobile app
Written by
Steve Walker
Updated over a week ago
Why can I not join an invite only project
What to do if you stumble upon an invite only project you'd like to join
Written by
Steve Walker
Updated over a week ago
Parallel vs Sequential projects
What is the difference between these projects types
Written by
Steve Walker
Updated over a week ago
What to do if Facebook auto-posting stops working
How to deal with posting problems to your Facebook pages
Written by
Steve Walker
Updated over a week ago
What to do if Twitter auto-posting stops working
How to deal with posting problems to your Twitter pages
Written by
Steve Walker
Updated over a week ago
Tasks
What is a "task"
How do we define a task and what does it mean?
Written by
Steve Walker
Updated over a week ago
How to set the order of tasks (and categories)
Written by
Mohd Sameer
Updated over a week ago
Points vs Tokens
How do points and tokens differ
Written by
Steve Walker
Updated over a week ago
Why do i have zero tasks?
Nothing to do? This will explain why.
Written by
Steve Walker
Updated over a week ago
Funding & donations
How much does Task charge Funders?
Transparency around how Task charges fees to Funders - optional "tips" to support the Task platform
Written by
Steve Walker
Updated over a week ago
Tokens and blockchain
What tokens do you support?
Written by
Steve Walker
Updated over a week ago
Why do some automated payments not work
Pending payments are appearing with auto-pay enabled
Written by
Mohd Sameer
Updated over a week ago
Tokens have not arrived
You have sent token payments but the recipient has not received them
Written by
Steve Walker
Updated over a week ago
Redeeming rewards
What wallet address to use for rewards?
You are creating a redeem option in exchange for tokens but aren't sure where to send the tokens
Written by
Steve Walker
Updated over a week ago
Mobile apps
Resolving location warnings
For when you can't complete Task due to lack of location access
Written by
Steve Walker
Updated over a week ago
Mobile beta testers
Instructions to our beta community
Written by
Steve Walker
Updated over a week ago
Wallets
Why do I have to reset my wallet?
Written by
Steve Walker
Updated over a week ago